Reviews

We appreciate having the opportunity to repair or replace your water heater and fix your plumbing issues. If you were as satisfied in our services as we were in helping you, we would love to hear about it! Your support allows us to continue serving our community and continue rescuing other families with water heater and plumbing maintenance and emergencies.

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What our customers have to say!

Feb 8, 2017 Patrick M.: Quick installation, on schedule and helpful installer. thanks!

Feb 4, 2017 Jeff M.: Water Heater Rescue quickly and efficiently took care of my problem. Their great customer service, efficiency and flexibility in working on a rental property made our second experience with them even more comfortable. Highly recommended.

Feb 2, 2017 Greg S.: Great service, reasonable rates, and I’m extremely satisfied with their work. They came at relatively short notice, were very professional and left me feeling I was in good hands.

Feb 1, 2017 Alisha K.: I recommend Water Heater Rescue to everyone. With several plumbing issues, my spirit and budget was stressed. They saved the day. I received exceptional customer service, reliable technical services, and all for incredibly reasonable rates. They are professional, friendly, and ethical at all fronts. I’m so pleased to recommend their services. Thank you again Valerie! and the team at Water Heater Rescue!

Jan 30, 2017 Wilf R.: We have been very happy with both our recent experiences with Water Heater Rescue, first the installation of a new water heater and shortly after dealing with a blocked drain. Scott provided prompt, knowledgeable and professional service and the price was very reasonable too. We do not hesitate to recommend this company highly.

Jan 30, 2017 Mark C.: Everything happened as planned. Hot water heater was replaced at a price better than we were quoted by Home Depot. Everything was done professionally, and installer cleaned up after himself. Very happy with result.

Jan 21, 2017 Sam K.: My power vented water heater suddenly stopped working and needed replacement. Water Heater Rescue was able to quickly give me quotes and options over the phone. Their prices were on par or better than other companies and they were able to install the heater sooner than other companies. Water Heater Rescue had great customer service, and also called me prior to the apt to offer to either come 30 minutes early or at the scheduled time, whichever I preferred. We now have hot water again and the price was exactly as they quoted.

Jan 10, 2017 Donna B.: My experience started with a friendly call with Valarie who booked my appointment and reassured me that my water heater would not explode before my appointment Monday morning. Scott arrived promptly and had my new water heater installed in 1 1/2 hours. It was a great experience that made my life easier.

Jan 7, 2017 Sharon R.: A series of plumbing problems arose between Christmas and New Year’s that required immediate attention, especially since I had company staying at my home at the time. Service began with an estimate, which was very helpful, and indicated good faith. The plumber himself was not only efficient and skillful; he offered useful advice on maintenance, choosing plumbing fixtures in the future, and avoiding unnecessary expense. I heartily recommend this company, which combines efficiency with friendliness!

Jan 7, 2017 Lisha M.: Great people, great experience! Something that stood out for me was how the receptionist took the time to explain to me our water heater error and what the possible procedure would be (two other companies didn’t know)! Very knowledgeable! I got an appointment right away and Scott was great! We are very happy with Water Heater Rescue and will be going back to them for our water heater maintenance!

Jan 7, 2017 Ken H.: They gave a 2 hour window for replacing my leaking tank and showed up right on time. Scott was very professional, answered all my questions and provided advice on how to get longer life from the new tank. I also got a followup phone call a week after the installation to confirm that there were no issues. Highly recommended.

Jan 6, 2017 Mike F.: I called WHR to fix my mothers two year old Navien Combi boiler (NCB240) . The heater side worked but the domestic hot water didn’t. I spoke with Valerie on the phone and she was very concerned that my elderly mother was without hot water especially in this cold spell. Val made an appointment for a technician to come out quickly to troubleshoot the issue. Scott arrived promptly in the time frame specified and called ahead to let me know when he would arrive. Scott is a super tech, polite, courteous, experienced and efficient. He changed out the defective component (which was covered under warranty) and only charged for labour. He explained what was wrong and what he did to fix it. He cleaned up everything before he left, you couldn’t even tell he was there. Based on our experience I would highly recommend this company and definitely keep their number on me at all times in case of emergency. Scott, Valerie and Ashley , we are very happy we found you, it was a pleasure dealing with you and are to be commended for your service and work ethic. Thank you !

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